Kategória: Munka, állás
Honlap:
Részletek...Location: Hungary - Budapest | Job-ID: | Contract type: Standard | Business Unit: Inside Sales
Your future tasks will be...
As an International Customer Associate, you will be at the forefront of the customer experience, working with some of the largest global brands. You will support customers and their user across Europe and reduce the complexities of International trading.
On a daily basis:
You prepare customer facing quotations by working with our Partner network, ensuring best pricing, product availability and suitability
You keep contact with internal service providers to obtain information relating to the effective and accurate sales order processing, including validation of international ordering protocols for Export and Intra-EU shipments
You ensure the accurate & efficient sales order entry in accordance with customer specific SLAs and requirements, including any downstream management of own sales orders
You ensure correct product selection, based on rebates, pricing, availability & lead times, inventory, contract, customer requirements etc.
You support the maintenance of customer specific pricing & catalogues, linked to our customer facing eBusiness procurement tools
You need to proactively resolve and manage customer, account, order, and invoices queries (as received) promptly
You contribute and participate in continuous improvement and optimisation projects across the Group to deliver operational efficiencies that enhance the customer experience
You support standard customer reporting requirements as required (as identified through during the onboarding process)
You deliver an exceptional customer experience.
You are an ideal candidate if...
