Kategória: Munka, állás
Honlap:
Részletek...AVL Hungary Kft. offers a job in Hungary (HU) as Commercial Order Processing RESPONSIBILITIES: Ensure the smooth, timely, and customer-focused processing of spare parts quotations and orders--from quotation preparation and follow-up, order entry, and coordination with internal departments through to invoicing. Key Responsibilities Enter, review, and process customer orders in the ERP system. Clarify technical and commercial details with internal departments (e.g., Sales, Production, Purchasing). Monitor deadlines and ensure on-time delivery. Prepare order confirmations, delivery notes, and invoices. Process order changes and customer complaints/claims. Communicate with customers by phone and in writing. Maintain master data and order-related data (e.g., Installed Base data, SAP master data). Support quotation preparation and quotation follow-up activities. Monitor key performance indicators (KPIs) such as delivery dates, lead times, and order status. Communicate with suppliers and follow up on outstanding requests and deliveries. Collaborate with AVL Purchasing to procure spare parts. Interfaces / Key Stakeholders Sales Production / Manufacturing Purchasing / Supply Chain Logistics / Shipping Quality Management Finance / Accounting Key Performance Indicators (KPIs) On-Time Delivery (OTD) Order lead time / processing time Error rate in order processing Customer satisfaction Number of orders processed and quotations generated REQUIREMENTS: Professional Requirements (Hard Skills)
