Kategória: Munka, állás
Honlap:
Részletek...Company Description
A foodora a Delivery Hero Group, a világ vezető kiszállítási platformjának része. Küldetésünk, hogy fantasztikus rendelési élményt nyújtsunk - gyorsan, egyszerűen és egyenesen az ajtódhoz. Világszerte körülbelül 65 országban működünk. A Delivery Hero Group központja Berlinben, Németországban található, és 2017 óta jegyzik a frankfurti tőzsdén, valamint az MDAX részvényindex része.
Job Description
Are you passionate about driving impactful service transformation across global markets? As an Operations Excellence Program Manager, you will be pivotal in executing large-scale programs that optimise operations and experience, and scale service delivery across 17 markets in APAC, Europe, and Turkey. Your mission is to ensure that "Excellence" isn't just a goal, but a scalable, measurable, and sustainable reality across our entire service ecosystem.
You will work closely with leadership to drive initiatives that enhance operational and cost efficiency, improve the experience of customers, riders, and vendors, standardise best practices while safeguarding local nuances, and support service transformation through structured, data-driven initiatives. This is an exciting opportunity to be part of a high-performing team, contributing directly to the company's global growth and success.
Program Management
Lead high-impact programs that drive operational efficiency, customer experience, vendor experience, and scalable growth by planning, executing, monitoring, and ensuring timely and high-quality delivery.
Develop clear program goals, milestones, and success criteria for assigned POCs, ensuring alignment with broader business strategy.
Collaborate with cross-functional teams to manage timelines, risks, and resources, ensuring program objectives are met on time and within budget.
