Kategória: Munka, állás
Honlap:
Részletek...DHL Global Forwarding,
one of Europe's largest air and ocean freight forwarders,
is looking for an
EurAsia Connect Station Manager
Responsibilities
To own and manage Products processes (ACC/OCC/IMPAT/etc) in strict adherence to DGF business strategy, objectives, corporate guidelines, policies, procedures and instructions;
To own and be responsible for delivering proper Products & solutions development (standard, ad-hoc, RFQ, tenders, etc) in adherence to Products KPIs set;
To own and be responsible for business profitability, through proper steering of costs (buying rates) and proper development of related solutions for customers (selling rates).
To ensure that Solutions are developed in compliance with legislation, Industry and Internal DGF policies and standards;
To involve OPS, BPO and other needful functions into customer solutions development and implementation of new accounts.
To ensure optimal utilization of available resources to meet company standards.
To maintain executive level customers relationships, research customer needs and monitor customer satisfaction.
To maintain relationships with Network, contractors and suppliers;
To evaluate, own, steer and be responsible for suppliers and contractors' performance.
To ensure timely processing of invoices and related documentation in line with DGF financial controls
To Resolve and analyze issues in day-to-day delivery and implement practices for products focusing on increasing productivity and efficiency;
To ensure continuous improvement by implementation and proper usage of First Choice, Station Improvements and other DGF tools.
To manage operational planning on specific projects (urgent projects).
To act as first level escalation point for all Products is
