Kategória: Munka, állás
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Részletek...Introduction At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you'll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration.
You'll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that's passionate about driving innovation and making a difference.
Your Role And Responsibilities
As a seasoned Delivery Manager: Technical Service Delivery, you will oversee the efficient delivery of technical services to clients, ensuring seamless project execution and team guidance. Your expertise will drive operational efficiency, client satisfaction, and revenue growth through optimized service delivery and cutting-edge technology solutions. Your primary responsibilities will include:
Drive Operational Efficiency: Oversee project execution, guiding the technical services team to ensure efficient delivery of technical services to clients, while maintaining compliance with organizational standards.
Analyze Performance: Conduct comprehensive analyses to identify potential service gaps within existing offerings, leveraging current technologies, advanced analytics, and data-driven insights to inform expert consultation on enhancing services.
Optimize Service Delivery: Implement improvements to optimize service delivery, ensuring the robustness and scalability of the service portfolio through the integration of cutting-edge technology solutions.
Enhance Client Satisfaction: Maintain high levels of client satisfaction by delivering e...
